How DME ePrescribing provides value across care settings
Clinicians are looking for more efficient ways to get needed equipment and supplies to their patients without losing time to excessive paperwork. Parachute Health was built with input from many healthcare providers and suppliers active in the DME ecosystem. We listen to and test with a range of end users at every step of the development process. The result is a product that accommodates many diverse ePrescribing and eSigning workflows that over 50,000 referral facilities have come to rely on.
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Because we build to serve the widest possible range of user types and workflows, it’s no surprise that the tremendous growth in adoption of ePrescribing we see on the Parachute Platform includes a huge range of care settings and clinicians!
Today, the top care settings in the US are doctor’s offices, nursing homes, rehabilitation centers, hospitals, and in-home care provided by home health agencies. All kinds of providers across these varied settings benefit from the Parachute Platform’s cornerstone ePrescribing features when ordering DME and supplies. Namely: better, faster ordering, a range of eSigning options, real-time order status updates, and digital chat.
What are the benefits of ordering on Parachute Health?
Customized workflows for each DME category are designed to capture the right information from the provider, minimizing data entry. Orders take an average of 3 minutes after initial learning, and are as fast as 1 minute with EHR integration - no faxing required! This is a game changer for any practice, and may be made the default option for providers doing house calls or ordering remotely without access to a fax. Even forms like CMNs are built within the system with just a few questions during the ordering process, saving time needed to fill out an entire PDF and then upload it. Not only do providers reclaim time lost to faxing, guided ordering has built-in checks for information suppliers need to accept the order on the first try. This means less order rework and fewer phone follow-ups to make sure the supplier has all the information to provide DME and supplies to the patient.
How can eSigning on the Parachute Platform benefit healthcare practices?
Flexible workflows to fit diverse practice settings are one of the many reasons providers love Parachute Health. It often takes multiple calls to follow up on a faxed order awaiting a signature and make sure the doctor’s office receives the fax, and that the right doctor sees it and knows to sign. ePrescribing on the Parachute Platform offers a fast and efficient alternative with 1-click secure eSigning.
eSigning is especially important in care settings where the person ordering is far from the signing clinician, as can be the case with home care, nursing homes and rehab facilities. On-screen, SMS and email are the top signing methods clinicians prefer (though other options including eFaxing and upload are available for clinicians who have not yet fully transitioned).
For new clinicians, signups with contact method verification for security are available when they receive their first order — and it all takes under a minute!
How does Parachute Health's order status visibility benefit providers?
Fax machines get jammed and paper faxes are frequently smudged or lost, so the worry and follow-ups needed to make sure patients receive the DME and supplies is constant. The Parachute Platform solves all that by taking faxing out of the equation, and adds much needed order status visibility only possible with digital. Parachute users have access to an interactive Orders Dashboard that buckets orders by status, with real-time updates and opt-in notifications.
When it comes to complex care and prescribing needs for conditions like diabetes, this can mean better coordination. For example, in endocrinology, knowing that a patient’s CGM shipped can help care teams schedule trainings faster and start the needed care days or even weeks ahead of faxed order timelines.
How can digital chat on the Parachute Platform help patients get faster access to DME and supplies?
When phone calls and hold times are replaced with real-time digital chat, communication is clearer and faster — and there's more time for patient care. Modern communication with features like @ mentions to direct messages to the right person are an efficient way to get questions answered fast with minimal disruption. In hospitals, real-time chat can mean better coordination with clinical teams, social workers and suppliers to ensure patients have all they need for a timely discharge to begin their recovery.
The bottom line: the less time providers spend on paperwork, the more time they have to focus on their patients and provide the highest standard of care.
The bottom line: the less time providers spend on paperwork, the more time they have to focus on their patients and provide the highest standard of care. By replacing dated technology with faster, easier, and more integrated options for DME and supplies ordering, Parachute Health empowers providers across care settings to save time, gain transparency, and better support their patients.
