The Parachute Health Blog

Picture this: you approach the antiquated, temperamental fax machine. As you prepare to send a DME order, which has taken the better half of two days to collect the documentation and signatures needed for a complete order, you can already feel the impending disappointment settling in. First, you meticulously feed the paper into the machine, making sure it aligns perfectly. But just as you press the buttons to input the recipient's number, a mechanical screech interrupts. The fax machine has jammed once again, leaving you to wrestle with the stubborn paper that refuses to budge. After what feels like an eternity, you manage to clear the jam and reinsert the document. 

As the world adapts to a new normal, we at Parachute Health have had amazing opportunities to connect more with our users, partners and each other! 

When PointClickCare needed to reduce waste, slash paperwork, and improve efficiency and patient care across its network of skilled nursing facilities (SNFs), they knew that modernizing their DME (durable medical equipment) and supplies ordering process was an important part of achieving that goal — and Parachute Health was ready to help.

When a home health worker requested a clinician signature by fax to connect a patient to vital oxygen therapy, the signature was stalled for days and the patient was left waiting for almost a week. A switch to eSigning on the Parachute Platform got the order unblocked and the patient on track to receive vital care in less than 2 hours. No patient should be left gasping for air because a piece of paper doesn’t get where it’s supposed to go. Parachute Health’s ePrescribing can help eliminate HME / DME order confusion, encourage visibility and accountability, and stop delays before they start.

When it comes to DME orders, a lot of variables can impact wait times for providers and their patients. In particular, wait times for doctors’ signatures, the length of time it takes to submit orders for doctors to sign, and time to order acceptance on the supplier side can contribute to massive delays. The Parachute Platform combines the power of fast order submission, speedy eSigning, and quick, reliable order acceptance to achieve best-in-class ordering speeds and consistently clean, complete orders—with most orders on the path to fulfillment in a day or less.

Managing diabetes can be hard, but with timely care, proper tools, and education, it doesn't have to feel that way. Parachute Health empowers providers with delightfully simple DME ePrescribing for all the medical equipment and supplies patients need to manage their diabetes. Facilities can order from their preferred suppliers, while guided ordering means the script is complete before it's sent so that suppliers can accept and fill orders right away. The bottom line is that when orders are placed on the Parachute Platform, patients receive them 85% faster and real-time order status visibility empowers providers to facilitate better care coordination.

Meet Parachute Health Hidden Hero Kristen Mallon, LCSW, a geriatric social worker at Maimonides Medical Center. We were delighted to catch up with her and learn a little about how she got started, what makes her tick, and who her own heroes are.

March 18 is World Sleep Day, intended to raise awareness about the value of healthy sleep and factors that may stand in its way. Everyone experiences an occasional restless night — and the bleary eyes, fatigue, and head fog, that go along with it. But for as many as 1 in 4 people in the US, it’s a feeling they can’t escape, and chronic poor sleep and the conditions that cause it come with some pretty scary risk factors. Often, conditions like obstructive sleep apnea are to blame, and can be managed at home after a proper diagnosis. The Parachute Platform helps clinicians quickly ePrescribe sleep testing, PAP equipment, and supplies with order transparency and status updates for peace of mind.

Parachute Health, the industry-standard DME platform offering the full range of online DME order options, has released a new report titled 'The State of DME ePrescribing'. The report discusses the rapid adoption of DME ePrescribing, platform data trends, and opportunities and growth areas for health plans, clinicians, DME suppliers, and other healthcare professionals in 2022 and beyond.