The Time is Now. Embrace Digital Transformation.
Picture this: you approach the antiquated, temperamental fax machine. As you prepare to send a DME order, which has taken the better half of two days to collect the documentation and signatures needed for a complete order, you can already feel the impending disappointment settling in. First, you meticulously feed the paper into the machine, making sure it aligns perfectly. But just as you press the buttons to input the recipient's number, a mechanical screech interrupts. The fax machine has jammed once again, leaving you to wrestle with the stubborn paper that refuses to budge. After what feels like an eternity, you manage to clear the jam and reinsert the document.
Your hopes flicker briefly as you hear the sound of dialing, but it quickly turns into disappointment when you realize that the connection is lost halfway through. The line crackles, and the machine displays an error message, leaving you to wonder why such a seemingly simple task has become so burdensome. With a sigh, you start the process again. You double-check the number, ensuring it's entered correctly, and patiently wait as the machine tries to establish a connection. In a world filled with advanced technology and seamless digital connectivity, the experience of using a fax machine feels like a frustrating throwback to an era that should have long passed.
When you have multiple orders to be sent by the end of the day, standing at the fax machine for five plus minutes per order is not ideal. However this is exactly how your time is spent because you need to make sure the line is connected and your document was successfully sent. Forget about waiting for the confirmation page to print out, this can take hours. As a medical professional your time is extremely valuable and can be spent more productively than battling an outdated machine.
It’s time to destroy the fax for DME orders. For good. Having to work with a fax machine on a daily basis is the most frustrating part of the day. I spent four years using a fax machine every single day. I can honestly say I dreaded printing off ten plus pages for one order, making sure the fax machine was open (as in, no one else was using it), and then walking over to use the machine. 80% of the time something was wrong with it, so I’d have to gather my documents and walk to the other side of the building to use another department's machine. This was the biggest waste of my time. I’d often sit at the machine for an hour sending documents and waiting for the confirmation fax sheet to print out. Integrating Parachute Health into your workflow will drastically improve your productivity and ability to help patients via up-to-date information and real-time order status. DME digital ordering has several positive effects on your workflow which directly impact patients.
The Parachute Health platform is, shall I dare say, easy. It prompts your every step ensuring that all patient demographics and documentation is in place before the order is submitted. The platform provides transparency into which diagnosis codes are covered by the patient's insurance, and supporting documentation is built based on entered clinical info and auto-generated in the platform, ready to submit. If more documentation is required, the platform provides you the information. It is beyond efficient.
Once the order is complete and ready for a clinician signature, there are multiple avenues for this to be accomplished: on-screen in the Parachute Platform, via email, text message, and if absolutely needed, good old print and sign. An approved order then goes to the medical equipment representative, through the platform you can chat directly with the representative to discuss order details or delivery. This eliminates wasting time on the phone calling multiple people to get a status update.
And the best part? Patients can be notified once their order is placed so they can track the order status themselves. Parachute Health improves efficiency, enhances accuracy, is HIPAA compliant and HITRUST-certified, and increases patients’ healthcare experience. Honestly, what is not to love about this platform? The Parachute Health platform is FREE!
