The Parachute Health Blog

In the fast-paced world of healthcare, change is the only constant. As the industry continues to evolve, Parachute Health is leading the transition to ePrescribing for DME and supplies, and revolutionizing the way patients receive care. We understand that embracing new technology can be intimidating. However, rest assured, our team is readily available to assist with every aspect, whether it's connecting you to the right supplier or navigating through complex orders. What's even better is our swift response time during business hours, often less than a minute. The platform now features a ‘Help Center’ button on the bottom right of every screen to address any queries or concerns. With the Patient Advocacy (PA) team's expertise and problem-solving skills, we can ensure patients receive what they need in a way that was never possible with the limitations of fax. Join me as we discover how the PA team helps our users and the profound rewards that come with the PA team's work. 

Picture this: you approach the antiquated, temperamental fax machine. As you prepare to send a DME order, which has taken the better half of two days to collect the documentation and signatures needed for a complete order, you can already feel the impending disappointment settling in. First, you meticulously feed the paper into the machine, making sure it aligns perfectly. But just as you press the buttons to input the recipient's number, a mechanical screech interrupts. The fax machine has jammed once again, leaving you to wrestle with the stubborn paper that refuses to budge. After what feels like an eternity, you manage to clear the jam and reinsert the document. 

In short, faster and easier workflows, and better patient outcomes.