Patients with chronic conditions often rely on durable medical equipment (DME), but outdated ordering processes are letting them down. Fax-based orders and manual order processing systems leave many waiting in uncertainty for their equipment; one study found that over 54.4% of hospital case workers “always” or “often” had issues accessing basic DME items for Medicare beneficiaries.1
Over 2.5 million Americans rely on durable medical equipment (DME) to give them dignity and autonomy while suffering from a range of chronic, often debilitating conditions.1 But navigating DME ordering, coverage, and delivery remains complex for patients and providers alike.
.png)
Even across health systems with robust EMR investment, ordering home medical equipment for patients continues to be a paper-based process, leading to delayed discharges, documentation burden for clinicians, and sub-optimal outcomes for patients. Adoption of DME ePrescribing empowers providers with simple workflows, transparency into health plan requirements, and reliable delivery. But how should you begin this digital transformation at your health system?
Now that Elaine is using the Parachute Platform for arranging DME and home health services, she has saved significant time with increased ordering speed and clear visibility into order status and acceptance.
.jpg)
System eliminates faxing and helps people with diabetes receive the Medtronic devices they need to live a happier, healthier life.
-1.png)
HMP (Home Medical Products) adopted Parachute Health over 2 years ago because their sales reps were struggling to get clean orders to operations, who then could not get orders to patients on time without the paperwork. They tried Parachute Health, and have not looked back! HMP teams are now three times more productive, and can grow business volume with excellent customer service and fast turnaround times. Read on for all the benefits they’ve seen by adopting Parachute Health.
The phone is blinking with a supplier on hold. It’s common to check in regarding the process of your patients' DME orders; only this time you found out the order is on hold based on a missing clinician signature. Unfortunately this is a common occurrence. Once again you find yourself pacing the hallway.
In the fast-paced world of healthcare, change is the only constant. As the industry continues to evolve, Parachute Health is leading the transition to ePrescribing for DME and supplies, and revolutionizing the way patients receive care. We understand that embracing new technology can be intimidating. However, rest assured, our team is readily available to assist with every aspect, whether it's connecting you to the right supplier or navigating through complex orders. What's even better is our swift response time during business hours, often less than a minute. The platform now features a ‘Help Center’ button on the bottom right of every screen to address any queries or concerns. With the Patient Advocacy (PA) team's expertise and problem-solving skills, we can ensure patients receive what they need in a way that was never possible with the limitations of fax. Join me as we discover how the PA team helps our users and the profound rewards that come with the PA team's work.
How long does it take your patients to get diabetes supplies - a month? ePrescribing puts a huge dent in that timeline with clean, complete orders suppliers can accept right away!
