The Parachute Health Blog

Picture this: you approach the antiquated, temperamental fax machine. As you prepare to send a DME order, which has taken the better half of two days to collect the documentation and signatures needed for a complete order, you can already feel the impending disappointment settling in. First, you meticulously feed the paper into the machine, making sure it aligns perfectly. But just as you press the buttons to input the recipient's number, a mechanical screech interrupts. The fax machine has jammed once again, leaving you to wrestle with the stubborn paper that refuses to budge. After what feels like an eternity, you manage to clear the jam and reinsert the document. 

In short, faster and easier workflows, and better patient outcomes. 

We had an engaging roundtable conversation with healthcare leaders from Encompass Health, St. Luke's University Health Network, and UCLA Health who made the transition to ePrescribing on the Parachute Platform, and excellent questions from the audience!

Clean orders for DME and supplies in as fast as 1 minute (compared to 70+ minutes prior to Parachute), digital communication tools, and order status transparency is what Parachute Health users on Epic® across the US love — much more than eFax! To date, healthcare providers using a Parachute Health integration with Epic® have helped over 230,000 patients get the medical equipment and supplies they need quickly and reliably. 

Parachute Health is honored to be named to the Digital Health 100 list, for the second year in a row! 

Parachute Health has released the second annual State of DME ePrescribing report that showcases an accelerating transition of the durable medical equipment (DME) industry to ePrescribing. In addition to rapid adoption of DME ePrescribing, data trends highlight opportunities for optimizing patient care and growth for healthcare facilities, clinicians, DME suppliers and manufacturers, health plans, and payviders in 2023 and beyond. 

As the world adapts to a new normal, we at Parachute Health have had amazing opportunities to connect more with our users, partners and each other! 

When PointClickCare needed to reduce waste, slash paperwork, and improve efficiency and patient care across its network of skilled nursing facilities (SNFs), they knew that modernizing their DME (durable medical equipment) and supplies ordering process was an important part of achieving that goal — and Parachute Health was ready to help.

When a home health worker requested a clinician signature by fax to connect a patient to vital oxygen therapy, the signature was stalled for days and the patient was left waiting for almost a week. A switch to eSigning on the Parachute Platform got the order unblocked and the patient on track to receive vital care in less than 2 hours. No patient should be left gasping for air because a piece of paper doesn’t get where it’s supposed to go. Parachute Health’s ePrescribing can help eliminate HME / DME order confusion, encourage visibility and accountability, and stop delays before they start.

Clinicians are looking for more efficient ways to get needed equipment and supplies to their patients without losing time to excessive paperwork. Parachute Health was built with input from many healthcare providers and suppliers active in the DME ecosystem. We listen to and test with a range of end users at every step of the development process. The result is a product that accommodates many diverse ePrescribing and eSigning workflows that over 50,000 referral facilities have come to rely on.