The phone is blinking with a supplier on hold. It’s common to check in regarding the process of your patients' DME orders; only this time you found out the order is on hold based on a missing clinician signature. Unfortunately this is a common occurrence. Once again you find yourself pacing the hallway.

In the fast-paced world of healthcare, change is the only constant. As the industry continues to evolve, Parachute Health is leading the transition to ePrescribing for DME and supplies, and revolutionizing the way patients receive care. We understand that embracing new technology can be intimidating. However, rest assured, our team is readily available to assist with every aspect, whether it's connecting you to the right supplier or navigating through complex orders. What's even better is our swift response time during business hours, often less than a minute. The platform now features a ‘Help Center’ button on the bottom right of every screen to address any queries or concerns. With the Patient Advocacy (PA) team's expertise and problem-solving skills, we can ensure patients receive what they need in a way that was never possible with the limitations of fax. Join me as we discover how the PA team helps our users and the profound rewards that come with the PA team's work. 

How long does it take your patients to get diabetes supplies - a month? ePrescribing puts a huge dent in that timeline with clean, complete orders suppliers can accept right away!

Keeping up with the evolving rules for DME ordering from different patient health plans and for different suppliers is a daunting task. And it takes time away from the reason most clinicians chose their career path — helping patients! What’s even worse, not keeping up with the rules leads to errors and inefficiencies, potentially causing delays and discouraging outcomes for patients. Especially when you lose sight of the order after faxing. Read on for a User Story of how ePrescribing on Parachute changes all that. 

Picture this: you approach the antiquated, temperamental fax machine. As you prepare to send a DME order, which has taken the better half of two days to collect the documentation and signatures needed for a complete order, you can already feel the impending disappointment settling in. First, you meticulously feed the paper into the machine, making sure it aligns perfectly. But just as you press the buttons to input the recipient's number, a mechanical screech interrupts. The fax machine has jammed once again, leaving you to wrestle with the stubborn paper that refuses to budge. After what feels like an eternity, you manage to clear the jam and reinsert the document. 

In short, faster and easier workflows, and better patient outcomes. 

We had an engaging roundtable conversation with healthcare leaders from Encompass Health, St. Luke's University Health Network, and UCLA Health who made the transition to ePrescribing on the Parachute Platform, and excellent questions from the audience!

Clean orders for DME and supplies in as fast as 1 minute (compared to 70+ minutes prior to Parachute), digital communication tools, and order status transparency is what Parachute Health users on Epic® across the US love — much more than eFax! To date, healthcare providers using a Parachute Health integration with Epic® have helped over 230,000 patients get the medical equipment and supplies they need quickly and reliably. 

Parachute Health is honored to be named to the Digital Health 100 list, for the second year in a row! 

Parachute Health has released the second annual State of DME ePrescribing report that showcases an accelerating transition of the durable medical equipment (DME) industry to ePrescribing. In addition to rapid adoption of DME ePrescribing, data trends highlight opportunities for optimizing patient care and growth for healthcare facilities, clinicians, DME suppliers and manufacturers, health plans, and payviders in 2023 and beyond.