--- title: The Parachute Health Blog description: How does Parachute Health empower providers and power suppliers? Check out user stories, case studies, and Parachute news in our blog to see how much time ePrescribing can save for you and improve quality of care for your patients! --- [![parachute-health-logo](https://blog.parachutehealth.com/hubfs/PH_Logo_Horizontal_Gradient.svg)](https://www.parachutehealth.com/) - [Who We Help](https://www.parachutehealth.com/who-we-help-link) - [DME Suppliers](https://www.parachutehealth.com/dme-suppliers) - [Health Plans](https://www.parachutehealth.com/health-plans) - [Health Systems](https://www.parachutehealth.com/health-systems) - [Skilled Nursing Facilities](https://www.parachutehealth.com/skilled-nursing-facilities) - [Home Health](https://www.parachutehealth.com/home-health) - [Doctor Offices](https://www.parachutehealth.com/doctor-offices) - [Awards for our Partners](https://www.parachutehealth.com/awards-for-our-partners) - [For Providers](https://www.parachutehealth.com/for-providers) - [DME ePrescribing](https://www.parachutehealth.com/eprescribe-ordering) - [Supplier Info Centers](https://www.parachutehealth.com/supplier-info-centers) - [For Suppliers](https://www.parachutehealth.com/for-suppliers) - [Receive Orders](https://www.parachutehealth.com/eprescribe-intake) - [Digitally Transform](https://www.parachutehealth.com/digital-conversion) - [About](https://www.parachutehealth.com/about) - [The State of DME](https://www.parachutehealth.com/dme-report/) - [Leadership](https://www.parachutehealth.com/leadership) - [Founder's Story](https://www.parachutehealth.com/founders-story) - [Advisory Board](https://www.parachutehealth.com/advisory-board) - [Career Development Program](https://www.parachutehealth.com/patient-advocacy) - [Engineers Only](https://www.parachutehealth.com/engineering) - [Careers](https://www.comeet.com/jobs/parachutehealth/04.00D) - [Contact Us](https://www.parachutehealth.com/contact-us) - [Learn More](https://www.parachutehealth.com/learnmore) - [Awards for our Partners](https://www.parachutehealth.com/awards-for-our-partners) - [Blog](https://blog.parachutehealth.com) - [Security](https://www.parachutehealth.com/security) - [Log In](https://dme.parachutehealth.com/users/sign_in) - [Sign Up](https://www.parachutehealth.com/sign-up-1) - [Providers](https://www.parachutehealth.com/sign-up) - [Suppliers](https://www.parachutehealth.com/supplier-sign-up) - [Health Plans](https://www.parachutehealth.com/health-plan-sign-up) [![parachute-health-logo](https://blog.parachutehealth.com/hubfs/PH_Logo_Horizontal_Gradient.svg)](https://www.parachutehealth.com/) ☰ × - [Who We Help](https://www.parachutehealth.com/who-we-help-link) - [DME Suppliers](https://www.parachutehealth.com/dme-suppliers) - [Health Plans](https://www.parachutehealth.com/health-plans) - [Health Systems](https://www.parachutehealth.com/health-systems) - [Skilled Nursing Facilities](https://www.parachutehealth.com/skilled-nursing-facilities) - [Home Health](https://www.parachutehealth.com/home-health) - [Doctor Offices](https://www.parachutehealth.com/doctor-offices) - [Awards for our Partners](https://www.parachutehealth.com/awards-for-our-partners) - [For Providers](https://www.parachutehealth.com/for-providers) - [DME ePrescribing](https://www.parachutehealth.com/eprescribe-ordering) - [Supplier Info Centers](https://www.parachutehealth.com/supplier-info-centers) - [For Suppliers](https://www.parachutehealth.com/for-suppliers) - [Receive Orders](https://www.parachutehealth.com/eprescribe-intake) - [Digitally Transform](https://www.parachutehealth.com/digital-conversion) - [About](https://www.parachutehealth.com/about) - [The State of DME](https://www.parachutehealth.com/dme-report/) - [Leadership](https://www.parachutehealth.com/leadership) - [Founder's Story](https://www.parachutehealth.com/founders-story) - [Advisory Board](https://www.parachutehealth.com/advisory-board) - [Career Development Program](https://www.parachutehealth.com/patient-advocacy) - [Engineers Only](https://www.parachutehealth.com/engineering) - [Careers](https://www.comeet.com/jobs/parachutehealth/04.00D) - [Contact Us](https://www.parachutehealth.com/contact-us) - [Learn More](https://www.parachutehealth.com/learnmore) - [Awards for our Partners](https://www.parachutehealth.com/awards-for-our-partners) - [Blog](https://blog.parachutehealth.com) - [Security](https://www.parachutehealth.com/security) - [Log In](https://dme.parachutehealth.com/users/sign_in) - [Sign Up](https://www.parachutehealth.com/sign-up-1) - [Providers](https://www.parachutehealth.com/sign-up) - [Suppliers](https://www.parachutehealth.com/supplier-sign-up) - [Health Plans](https://www.parachutehealth.com/health-plan-sign-up) # The Parachute Health Blog ![frustrated-hme-sales-rep](https://blog.parachutehealth.com/hubfs/day-in-the-life-HME-sales-rep-parachute.png) [Suppliers,](https://blog.parachutehealth.com/tag/suppliers) [Healthcare Providers](https://blog.parachutehealth.com/tag/healthcare-providers) ## [A Day in the Life of a DME Sales Rep](https://blog.parachutehealth.com/realities-of-dme-sales-work) You’ve just pulled up to a clinic and checked your phone before you head inside. There’s a voicemail from a referral coordinator about a “rush” hospital bed. An email with an attachment labeled “Order???” A Slack message from intake asking if you can help track down chart notes for a mobility device. And somewhere in the stack, a notification about a fax: slightly skewed, signature faint, diagnosis code cut off at the edge of the page. You haven’t even made your first visit, and already you’re piecing together a story. Because that’s what much of DME sales has become: detective work. [The Parachute Health Team](https://blog.parachutehealth.com/author/the-parachute-health-team) [Read More](https://blog.parachutehealth.com/realities-of-dme-sales-work) ![](https://blog.parachutehealth.com/hubfs/CMS%20Administrator%20blog%20-%20image.png) [Suppliers,](https://blog.parachutehealth.com/tag/suppliers) [Healthcare Providers](https://blog.parachutehealth.com/tag/healthcare-providers) ## [CMS Administrator wants to send the fax back to the 1980s](https://blog.parachutehealth.com/cms-administrator-wants-to-send-the-fax-back-to-the-1980s) “The 1980s called, and they want their fax machines back,” said CMS Administrator Dr. Mehmet Oz. “The futuristic medical breakthroughs we’ve achieved, like augmented reality glasses that give surgeons X-ray vision, shouldn’t have to coexist with administrative systems that often lag decades behind.” On March 20, 2026, the Centers for Medicare and Medicaid Services (CMS) issued a[final rule](https://www.cms.gov/newsroom/press-releases/cms-rule-phases-out-fax-machines-snail-mail-save-taxpayers-781-98-million-year) that puts an expiration date on snail mail and faxing for healthcare claims. This move is designed to slash wasteful spending and antiquated paperwork by replacing it with electronic transactions. [The Parachute Health Team](https://blog.parachutehealth.com/author/the-parachute-health-team) [Read More](https://blog.parachutehealth.com/cms-administrator-wants-to-send-the-fax-back-to-the-1980s) ![](https://blog.parachutehealth.com/hubfs/AI%20Intake_Parachute.jpg) [Suppliers,](https://blog.parachutehealth.com/tag/suppliers) [Healthcare Providers](https://blog.parachutehealth.com/tag/healthcare-providers) ## [Not All AI is Built the Same](https://blog.parachutehealth.com/not-all-ai-is-built-the-same) The fax machine is humming again. A new order just came through—pages slightly skewed, some text cut off, clinician signature faint but *maybe* usable. Your intake team does what they always do: Open the fax, scan for patient info, try to decipher what equipment is being ordered, and figure out whether this is something you can even act on *today*. [The Parachute Health Team](https://blog.parachutehealth.com/author/the-parachute-health-team) [Read More](https://blog.parachutehealth.com/not-all-ai-is-built-the-same) ![HME Provider Digital Order Management](https://blog.parachutehealth.com/hubfs/One%20Fax%20at%20a%20Time.jpg) [Suppliers,](https://blog.parachutehealth.com/tag/suppliers) [Healthcare Providers](https://blog.parachutehealth.com/tag/healthcare-providers) ## [How HME Providers Are Going Fully Digital—One Fax at a Time](https://blog.parachutehealth.com/hme-providers-are-going-fully-digital) You know that moment when you realize things don’t have to be as complicated as they’ve always been? [The Parachute Health Team](https://blog.parachutehealth.com/author/the-parachute-health-team) [Read More](https://blog.parachutehealth.com/hme-providers-are-going-fully-digital) ![](https://blog.parachutehealth.com/hubfs/Go%20Digital%20Now.jpg) [Suppliers,](https://blog.parachutehealth.com/tag/suppliers) [Healthcare Providers](https://blog.parachutehealth.com/tag/healthcare-providers) ## [You Don’t Have to Wait for Clinicians to Go Digital—You Can Go Digital Now](https://blog.parachutehealth.com/hme-providers-can-go-digital-now) Ever read another LinkedIn post about how AI is transforming work and think: [The Parachute Health Team](https://blog.parachutehealth.com/author/the-parachute-health-team) [Read More](https://blog.parachutehealth.com/hme-providers-can-go-digital-now) ![](https://blog.parachutehealth.com/hubfs/HME%20in%20Healthcare.jpg) [Suppliers,](https://blog.parachutehealth.com/tag/suppliers) [Healthcare Providers](https://blog.parachutehealth.com/tag/healthcare-providers) ## [What is HME in Healthcare?](https://blog.parachutehealth.com/what-is-hme-in-healthcare) The rise of home-based treatment has transformed U.S. healthcare, enabling millions of patients to manage chronic conditions with fewer lifestyle restrictions and logistical challenges.1 But none of that would be possible without home medical equipment (HME)—the range of innovative products that support patients in their home environment. [The Parachute Health Team](https://blog.parachutehealth.com/author/the-parachute-health-team) [Read More](https://blog.parachutehealth.com/what-is-hme-in-healthcare) ![](https://blog.parachutehealth.com/hubfs/ai-intake-Parachute-Health.webp) [Suppliers,](https://blog.parachutehealth.com/tag/suppliers) [ePrescribing](https://blog.parachutehealth.com/tag/eprescribing) ## [AI Intake for DME: Why Simply Digitizing Fax Orders is No Longer Enough](https://blog.parachutehealth.com/ai-intake-for-dme) Outdated HME ordering systems could be costing you $40 per order—and the right technology can help you reclaim it. From inefficient manual processing to lost orders, fax-based orders may be the leading cause of revenue leakage for HME providers. [The Parachute Health Team](https://blog.parachutehealth.com/author/the-parachute-health-team) [Read More](https://blog.parachutehealth.com/ai-intake-for-dme) ![Parachute Health - How to Choose DME Software](https://blog.parachutehealth.com/hubfs/How%20to%20Choose%20DME%20Software.webp) [Suppliers,](https://blog.parachutehealth.com/tag/suppliers) [Healthcare Providers](https://blog.parachutehealth.com/tag/healthcare-providers) ## [How to Choose a DME Software Platform: 5 Key Criteria to Consider](https://blog.parachutehealth.com/how-to-choose-dme-software) Digitization is the future of DME ordering—but how should clinicians and HME providers adapt? Recent Senate efforts suggest ePrescribing could become mandatory in the coming years,1 while long-standing frustrations with fax-based orders have already driven a shift toward digital-first orders. [The Parachute Health Team](https://blog.parachutehealth.com/author/the-parachute-health-team) [Read More](https://blog.parachutehealth.com/how-to-choose-dme-software) ![](https://blog.parachutehealth.com/hubfs/Fax%20is%20Failing%20Patients.jpg) [Suppliers,](https://blog.parachutehealth.com/tag/suppliers) [Healthcare Providers](https://blog.parachutehealth.com/tag/healthcare-providers) ## [Fax is Failing Patients: How Outdated DME Ordering Processes Delay Care](https://blog.parachutehealth.com/outdated-dme-ordering-delays-patient-care) Patients with chronic conditions often rely on durable medical equipment (DME), but outdated ordering processes are letting them down. Fax-based orders and manual order processing systems leave many waiting in uncertainty for their equipment; one study found that over 54.4% of hospital case workers “always” or “often” had issues accessing basic DME items for Medicare beneficiaries.1 [The Parachute Health Team](https://blog.parachutehealth.com/author/the-parachute-health-team) [Read More](https://blog.parachutehealth.com/outdated-dme-ordering-delays-patient-care) ![](https://blog.parachutehealth.com/hubfs/DME%20in%20Healthcare2.jpg) [Suppliers,](https://blog.parachutehealth.com/tag/suppliers) [Healthcare Providers](https://blog.parachutehealth.com/tag/healthcare-providers) ## [What is DME in Healthcare? An Expert Overview](https://blog.parachutehealth.com/what-is-dme-in-healthcare) Over 2.5 million Americans rely on durable medical equipment (DME) to give them dignity and autonomy while suffering from a range of chronic, often debilitating conditions.1 But navigating DME ordering, coverage, and delivery remains complex for patients and providers alike. [The Parachute Health Team](https://blog.parachutehealth.com/author/the-parachute-health-team) [Read More](https://blog.parachutehealth.com/what-is-dme-in-healthcare) [1](https://blog.parachutehealth.com) [2](https://blog.parachutehealth.com/page/2) [3](https://blog.parachutehealth.com/page/3) [4](https://blog.parachutehealth.com/page/4) [5](https://blog.parachutehealth.com/page/5) [![parachute-health-logo](https://static1.squarespace.com/static/5df13db27cfbe70b38ae20dd/t/5e4c32f7752b454673eb74bd/1619709588816)](https://www.parachutehealth.com/) [![x-logo](https://blog.parachutehealth.com/hubfs/raw_assets/public/Standard%20Theme/images/x-logo-black.png)](https://twitter.com/parachutehealth) [![facebook-logo](https://blog.parachutehealth.com/hubfs/raw_assets/public/Standard%20Theme/images/fb-black.png)](https://www.facebook.com/parachutehealth/) [![instagram-logo](https://blog.parachutehealth.com/hubfs/raw_assets/public/Standard%20Theme/images/Instagram_Glyph_Black.png)](https://www.instagram.com/parachutehealth/) [![linkedin-logo](https://blog.parachutehealth.com/hubfs/raw_assets/public/Standard%20Theme/images/linkedin-icon.png)](https://www.linkedin.com/company/parachute-health/mycompany/) [![](https://static1.squarespace.com/static/5df13db27cfbe70b38ae20dd/t/5e4c32f7752b454673eb74bd/1619709588816)](https://www.parachutehealth.com/) [![x-logo](https://blog.parachutehealth.com/hubfs/raw_assets/public/Standard%20Theme/images/x-logo-black.png)](https://twitter.com/parachutehealth) [![facebook-logo](https://blog.parachutehealth.com/hubfs/raw_assets/public/Standard%20Theme/images/fb-black.png)](https://www.facebook.com/parachutehealth/) [![instagram-logo](https://blog.parachutehealth.com/hubfs/raw_assets/public/Standard%20Theme/images/Instagram_Glyph_Black.png)](https://www.instagram.com/parachutehealth/) [![linkedin-logo](https://blog.parachutehealth.com/hubfs/raw_assets/public/Standard%20Theme/images/linkedin-icon.png)](https://www.linkedin.com/company/parachute-health/mycompany/) 100 Overlook Center, 2nd Floor, Princeton, NJ 08540, United States We are a national, fully-remote company with our roots in the NYC healthcare ecosystem and pre-COVID headquarters in NYC ©2024 Parachute Health [Terms of Service](https://www.parachutehealth.com/terms-of-service) [Privacy Policy](https://www.parachutehealth.com/privacy-policy)